“Just wanted to let you know we finally received our break-away post last Wednesday, and the mailbox arrived on Thursday. This was in accordance with the dates provided on the FedEx tracking numbers. The mailbox arrived in perfect condition and was exactly what we wanted. We were very impressed with the quality of construction. However, we were very skeptical when we saw the shipping carton for the post. It was badly crushed and water-stained (the cardboard was still damp). One side of the carton had heavy scrape marks, as if it had been dragged along the pavement–I think the carton must have fallen off the truck somewhere on its way to Salem, OR. But when we removed the post from the carton we were pleasantly surprised to see that it wasn’t even scratched. You did a great job packing these items. The extra time and materials were well worth the effort. Otherwise we’d be sitting here right now, waiting for a replacement post. Anyway, we completed the installation this past weekend, and the postman left here about an hour ago, after installing the Arrow lock. He was as impressed as we were with the general quality and configuration of your product. He said he’d never seen another mailbox like this one anywhere in the City of Loma Linda (population about 21,000). He also made reference to our particular neighborhood, where there is a high rate of vandalism and theft (they even steal entire mailboxes–including the USPS mail drop boxes, unbolting them from their attachments!). The postman felt the security provided by your Fort Knox design was well worth the extra investment.”